Refund policy

Return and Exchange Policy

At Miureem, we want you to be satisfied with your purchase. Please review our exchange policy below:

1. Exchanges Only

• We do not accept returns. However, we will gladly exchange items in the event of an error on our part (e.g., wrong item, defective product).

2. Eligibility for Exchange

• To be eligible for an exchange, you must notify us within 2 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.

3. Process for Exchanges

• To initiate an exchange, please contact our customer service team at:
• Email: miureemm@gmail.com
• Phone: +961 76 992 502
• Provide your order number and details of the issue.

4. Shipping Costs

• If the exchange is due to our error, we will cover the shipping costs for sending the correct item.
• For exchanges not due to an error, the customer is responsible for return shipping costs.

5. Final Approval

• All exchanges are subject to final approval by our team. We will notify you once your exchange has been processed.

6. Contact Us

For any questions regarding our exchange policy, please reach out using the contact information above.

Thank you for shopping with Miureem! We appreciate your understanding and support.